Collection Policy
Hum sirf woh data collect karte hain jo account setup, withdrawal ya dispute resolution ke liye zaroor hai. Koi extra info collect nahi hota.
LEGAL REFERENCE
Privacy Policy: Aap ka account, aap ka control
cos 45 par aap ka personal information aur gaming history sirf aap ke liye secure rakhi jati hai. Hamara Privacy Policy clearly batata hai ke hum kaun si...
Account security verifiedPakistan data protectionPayment info encryptedTransparent collection practices
Hamara Privacy Approach
cos 45 aapka naam, email, phone number aur payment details sirf account verification aur withdrawal processing ke liye rakhta hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, to woh payment gateway ka encryption hamara data double-protect karta hai. Hum aapka gaming behaviour, login timing aur play history internal security ke liye record karte hain—lekin kisi third party ko
nahi bechte. Supported ilaqon mein, jahan local qanoon ijazat deta hai wahan hum aapka account data 90 din se zyada retain nahi karte agar aap inactive rahe. Aapko har waqt request kar sakte ho ke aapka personal data kya collected hai, us ko edit karo, ya delete karo jahan possible ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
CONTACT PRIVACY TEAM
Agar aap ko data ke baare mein sawal ho
Aapka privacy question ya concern submit karne ke liye hamara support team available hai. Hum response dete hain 48 ghante mein aur sab requests ko secure tareeqe se handle karte hain. Chat, email ya app notification—jis se aap comfortable ho.
Team online
Live Chat Support
In-app chat par Privacy Officer se baat karo, Monday to Friday 9am to 10pm Pakistan time. Woh aapka data request turant process karega.
Email Privacy Request
[email protected] par apna subject likho: 'Data Access Request' ya 'Delete My Account Data'. Hum 48 ghante mein confirmation bhejenge.
Account Settings
Aapka cos 45 account mein Privacy tab khol kar apna phone, email, marketing preferences directly manage karo.
SECURITY CREDENTIALS
Hamara Privacy Integrity
cos 45 ka Privacy Policy regularly audit hota hai taake ye confirm ho ke hamara practice match karte hain cos 45.app par likha howa. Hum transparent rahe—kaunsa data kab use hota hai...
Data Encryption Standard
Sabhi personal aur payment data SHA-256 encryption mein store hote hain. JazzCash, Easypaisa, SadaPay aur Raast transactions double-verified hote hain before records save hote hain.
No Third-Party Selling
Hamara Privacy Policy mein clear likha hai ke aapka gaming profile, preferences ya contact information kisi marketing company ko nahi milega.
Annual Privacy Audit
Har saal hamara data handling process independent reviewer ke through check hota hai. Audit report ka summary hamara website par publish hota hai.
Pakistan Regional Compliance
Supported Pakistani regions mein aapka data local data residency law follow karta hai. Hum offshore storage nahi use karte jaha qanoon jaroori nahi hai.
Right to Access Anytime
Kisi bhi waqt app ya email se request karo aur hum aapka sab personal data aik clean file mein 5 din mein deliver karenge.
Account Deletion Policy
Jab aap account delete karte ho, to 30 din mein hamara system aapka gaming history aur preferences permanently wipe karta hai. Payment records sirf tax compliance ke liye 7 saal rakhte hain.
POLICY CONSISTENCY
Hamara Privacy vs. aapka umeed
cos 45 ka Privacy Policy sirf legal formality nahi hai—ye woh standard set karta hai jo hamari actual operations follow karte hain. Jab aap Terms of Service padho, tab Privacy Policy ko...
Storage Duration
Active account data 90 din rakhi jati hai inactivity mein. Deleted accounts ke transaction records sirf regulatory requirement ke liye 7 saal rakhte hain.
Third-Party Sharing
Hamara payment gateway (JazzCash, Easypaisa, SadaPay, Raast) ko transaction confirm ke liye minimal data milta hai. Aur kisi ko nahi.
Cookie & Tracking
cos 45.app par login cookies security aur language preference save karte hain. Hum ad-tracking networks use nahi karte.
Marketing Consent
Account setup mein aap clearly opt-in karte ho promotions aur updates ke liye. Opt-out button hamesa available rahta hai.
Data Breach Protocol
Agar unauthorized access hone ka doubt ho, to hum 24 ghante mein affected players ko notify karte hain aur support team activate karte hain.
Regional Rights
Pakistan ke supported regions mein aap ko right to rectify aur right to erasure available hai. Hum 30 din mein respond karte hain.
Privacy Policy ke main points
cos 45 ka Privacy Policy clear sections mein divided hai taake aap easily samajh sako ke aapka data kaun si jaga safe hai. Account creation se...
Account Information
Name, email, phone aur address sirf verification ke liye. Aap kisi bhi waqt edit kar sakte ho. Password hashed stored hota hai, hum kabhi plaintext mein nahi dekhte.
Payment & Withdrawal Data
JazzCash, Easypaisa, SadaPay ya Raast account details encrypted rahte hain. Transaction IDs aur amounts sirf aapka withdrawal history confirm karne ke liye use hote hain.
Gaming Activity Log
Login time, games played, bet amounts—ye internal security aur fraud prevention ke liye stored hote hain. Aapka personal report download kar sakte ho.
Device & Browser Info
Device type, browser aur IP address login verification ke liye save hote hain. Unusual access detect karna is ka purpose. Aap logout se session clear ho jata hai.
Communication Preferences
Promo emails, SMS updates aur in-app notifications—sab ke liye aapka consent zaroor hai. Settings mein anytime on/off kar sakte ho.
Data Retention Timeline
Active account data 90 din; deleted accounts ke records 7 saal. Dispute resolution ke liye relevant transactions permanent stored rahe hain.
Aap ke privacy ke sawal ke jawab
Nahi. Hamara payment gateway sirf transaction confirm ke liye JazzCash, Easypaisa, SadaPay ya Raast ke saath connect hota hai. Aapka actual PIN, password ya sensitive payment credentials hamesa aapka payment app mein rahte hain. cos 45 ko ye information kabhi nahi milti.
Haan. App settings ya email [email protected] par request kar sakte ho. Hum 30 din mein sab personal information wipe kar denge. Tax-related transaction records 7 saal law ke andar rakhne hain.
90 din inactivity ke baad, hamara system aapka account data deactivate kar deta hai. Login data aur gaming history temporarily hidden rehti hai. Jab aap wapas login karte ho, sab kuch accessible hota hai.
Nahi. Aapka play history, bet patterns, aur game preferences sirf cos 45 mein internal use ke liye rahte hain. Hum marketing company, ad network, ya affiliate ko ye data nahi bhejte.
Agar unusual activity detect ho, to hum 24 ghante mein notify karte hain aur account lock karte hain. Aap live chat se turant help le sakte ho. Security team unauthorized transactions investigate karta hai.
Login aur language preference ke liye sirf essential cookies use hote hain. Hum ad-network tracking nahi karte. Aap browser settings se cos 45 cookies manage kar sakte ho bina account affect kiye.
Supported Pakistani regions mein aapka data hamara Pakistan-based server par stored hota hai. Hum offshore storage nahi use karte jab local law allow nahi karta. International players ke data compliant region mein secure rehta hai.